Legal Notice
Last updated: 17 March 2026
Site operator
This website is operated by ZHENLONG TECHNOLOGY LIMITED, trading as ARQEVANE, a company incorporated in the Hong Kong Special Administrative Region.
Company information
Store / Brand: ARQEVANE
Operated by: ZHENLONG TECHNOLOGY LIMITED
Registered business address:
FLAT/RM L BLK 1 21/F
VIGOR INDUSTRIAL BUILDING
49-53 TA CHUEN PING STREET
KWAI CHUNG NT HK
Email: service@arqevane.com
Responsibility for content
ZHENLONG TECHNOLOGY LIMITED is responsible for the content published on this website.
Questions about website content may be sent to service@arqevane.com.
Intellectual property
The ARQEVANE name, branding, logos, product names, product descriptions, photographs, graphics, illustrations, videos, website layout and written content are owned by or licensed to ZHENLONG TECHNOLOGY LIMITED and are protected by applicable copyright, trademark and other intellectual-property laws.
You may view and print pages from this website for your own private, non-commercial use. You may not reproduce, republish, distribute, modify, adapt, sell, license or commercially exploit any part of this website without our prior written permission.
No permission is granted to use the ARQEVANE name, logo, product imagery or other branding in a way that suggests an association, endorsement or commercial relationship without our written approval.
Intellectual-property complaints
If you believe that content published on this website infringes your intellectual-property rights, contact service@arqevane.com and include:
- Your full name and contact details
- A description of the protected work, trademark or other right
- The address of the page where the relevant material appears
- An explanation of the claimed infringement
- Evidence that you own the right or are authorised to act for its owner
We will review sufficiently detailed notices and take appropriate action where required.
Accuracy of website content
We take reasonable care to keep product descriptions, dimensions, prices, set contents and availability accurate and current. However, errors or omissions may occasionally occur.
We reserve the right to correct inaccurate information and update website content. If a material pricing, sizing or product-description error affects an order before dispatch, we may contact you for instructions or cancel the affected product and issue a refund.
Product measurements are approximate unless expressly stated otherwise. Small variations may occur because of textile construction, fabric characteristics, finishing processes and normal production tolerances.
Customers should compare the dimensions shown on the relevant product page with their mattress, duvet insert, pillow or existing bedding before placing an order. General size names alone may not provide enough information to determine compatibility.
We aim to display colours accurately, but photography, lighting and screen settings may affect their appearance. Small variations in colour, weave, stitching, embroidery, pleating, quilting, jacquard pattern, surface texture or decorative placement do not necessarily indicate a defect.
Products containing linen, cotton-linen, Tencel-cotton, embroidery, woven textures or other decorative finishes may show natural or production-related variations in surface character.
Product images may include beds, mattresses, pillows, duvet inserts, furniture, lighting, cushions, throws or other styling accessories for demonstration. Only the products, sizes, quantities and components expressly identified in the product description and order confirmation are included in a purchase.
External links
This website may contain links to websites or services operated by third parties.
Third-party websites are outside our control. We are not responsible for their content, availability, security or privacy practices. The inclusion of a link does not necessarily mean that ARQEVANE endorses the third party or its products, services or statements.
You should review the terms and privacy policies of a third-party service before using it or providing personal information.
Website availability
We do not guarantee that this website will always be available, uninterrupted or free from errors.
We may suspend, withdraw, restrict or change all or part of the website for maintenance, security, operational or business reasons. Where reasonably possible, we will try to minimise disruption.
We are not responsible for website unavailability caused by circumstances outside our reasonable control, except where applicable law provides otherwise.
Product use
Our products are household bedding and decorative textile products intended for ordinary indoor use, subject to the description and care information provided on the relevant product page.
The ARQEVANE collection includes decorative sheets, duvet cover sets and pillowcase sets. Depending on the design, products may feature jacquard weaving, embroidery, dimensional folded bands, pleating, quilting, woven panels, washed linen, cotton-linen or Tencel-cotton surfaces.
Unless a product description expressly states otherwise, our products are not designed or certified as:
- Mattresses, pillows, duvet inserts or comforters
- Medical, orthopaedic or therapeutic products
- Flame-resistant or heat-protective textiles
- Waterproof or liquid-proof bedding
- Personal protective equipment
- Commercial or industrial safety textiles
- Children’s sleepwear or infant-safety products
- Products suitable for every washing, drying or cleaning method
Select a product and size appropriate for the mattress, duvet insert or pillow with which it will be used. Review the stated measurements and set contents before ordering.
Keep packaging, loose threads, tags, buttons, fasteners and other small components away from babies, children and pets where they could present a choking, entanglement or suffocation risk.
Decorative embroidery, raised surfaces, folded details, pleats and loosely textured finishes may catch on jewellery, pet claws, zippers or other sharp objects. Handle these products carefully to reduce the risk of pulling, tearing or surface damage.
Customers must follow the care label supplied with the product and any care information published on the relevant product page. Improper washing, unsuitable detergents, bleach, excessive heat, rough handling or incorrect storage may cause fading, shrinkage, distortion or damage to decorative details.
Inspect bedding before use. Stop using a product if it develops significant tears, detached components or another condition that could make continued use unsuitable.
Website security
You must not attempt to interfere with the website, introduce malicious code, gain unauthorised access to its systems or use automated tools to extract content or data without permission.
If you discover a potential security issue, contact service@arqevane.com and provide enough information for us to investigate it. Do not publicly disclose information that could expose customers or website systems to additional risk.
Liability
Nothing in this Legal Notice excludes or limits liability where doing so would be unlawful.
To the fullest extent permitted by law, ZHENLONG TECHNOLOGY LIMITED is not responsible for indirect or consequential losses resulting from use of this website, reliance on non-material website errors or use of a product contrary to its intended purpose, product description, measurements, warnings or care instructions.
Further provisions concerning liability are set out in our Terms of Service.
Applicable law
This Legal Notice and disputes arising from it are governed by the laws of the Hong Kong Special Administrative Region and are subject to the non-exclusive jurisdiction of the courts of Hong Kong SAR.
If you are a consumer residing elsewhere, this provision does not deprive you of any mandatory protection or right available under the consumer law of your country or region.
Complaints and dispute resolution
If you have a complaint, contact service@arqevane.com first and provide your order number, where applicable, together with a clear description of the issue. We will review the matter and try to resolve it directly.
If the complaint concerns a product, please include the full product name, size, relevant photographs and details of whether the item has been used, washed or altered.
Depending on where you live, you may be entitled to refer a consumer dispute to an applicable court, consumer-protection authority or recognised alternative dispute-resolution body.
ZHENLONG TECHNOLOGY LIMITED does not commit to participating in a particular voluntary consumer arbitration or alternative dispute-resolution scheme unless we expressly agree to do so or participation is required by applicable law.
Changes to this notice
We may update this Legal Notice to reflect changes to the website, our products, our business or applicable legal requirements.
The revised version will be published on this page and the “Last updated” date will be changed.
Other policies
- Terms of Service
- Privacy Policy
- Return & Refund Policy
- Shipping Policy
- Contact Information
Contact
Email: service@arqevane.com
Store / Brand: ARQEVANE
Operated by: ZHENLONG TECHNOLOGY LIMITED
Registered business address:
FLAT/RM L BLK 1 21/F
VIGOR INDUSTRIAL BUILDING
49-53 TA CHUEN PING STREET
KWAI CHUNG NT HK